Last Updated By: Bennett Criss, February 2018

Purpose: How to reset your Office 365 voicemail pin.


  1.  Sign in to your faculty/staff email account in a web browser by going to and clicking on Email.
  2.  Once you sign in, click the gear in the top right and go click on "Mail" near the bottom of the list.
  3. Click the arrow next to "General" to open the dropdown.  Then click the arrow next to "Voice mail" at the bottom of the "General" settings.

  4. Click the "Reset PIN" in the dropdown and the click the link for "Reset my voice mail PIN".

  5. A small popup will appear, ensuring that you want to reset your PIN.  Click "Yes".

  6. You will then receive an email with your new PIN number.  You're done!